Returns & Exchanges Policy

At techbaba, we want you to love what you buy. If something isn’t quite right, we’re here to help you get it sorted.

Please read our policy below to see how we handle returns and exchanges.

Return/Exchange Window: You have 7 days from the date of delivery to request a return or an exchange.
Condition of Items: To be eligible, your item must be unused, unaltered, and in the same condition that you received it. It must also be in its original packaging with all tags attached.

The following items cannot be returned or exchanged for hygiene and safety reasons:

We’ve made the process simple. Just follow these steps:

Submit a Request: Contact our customer support team at [Your Support Email Address] or via WhatsApp/Phone at [Your Phone Number] with your Order Number and the reason for the return/exchange.
Pack It Up: Ensure the item is securely packed in its original packaging.
Dispatch:
- [Option A – Customer ships:] Ship the package back to our warehouse address provided by our support team. (We recommend using a trackable courier service).
- [Option B – Reverse pickup, if you offer it:] We will arrange a reverse pickup from your address within 2-3 business days.

Size/Color Adjustments: If an item doesn’t fit or you prefer a different variant, we will happily exchange it for you, subject to stock availability.
Price Differences: If the exchanged item costs more, the difference will need to be paid before dispatch. If it costs less, we will issue a store credit/refund for the balance.

Once we receive and inspect your returned item, we will notify you via email/SMS regarding the approval or rejection of your refund.

Approved Refunds: Refunds will be processed within [e.g., 3-5 business days].
Refund Method:
- For Cash on Delivery (COD) orders, refunds are typically processed via [Bank Transfer / EasyPaisa / JazzCash]. You will need to provide your account details.
- For online prepaid card payments, the amount will be credited back to your original payment method.

Defective/Wrong Items: If we sent you the wrong item or it arrived damaged, [Your Store Name] will cover 100% of the return and replacement shipping costs.
Change of Mind/Size Issues: For standard returns or exchanges due to a change of mind or wrong size selection, the customer is responsible for the return shipping costs. (Initial shipping charges are non-refundable).

If you have any questions about our Return & Exchange process, don’t hesitate to reach out: